Darlings Of Chelsea Reviews

"Darlingsofchelsea.co.uk" is a well-recognized name selling high quality, hand-crafted leather and fabric sofas in a wide range of contemporary designs, as well as the more traditional Chesterfield sofas. They also offer a fine selection of fabric leather chairs, leather beanbags, leather stools, and leather ottomans. The brand is special because customers can customize the fabric, color, sofa type, etc. However, the exact prices and costs are not specified. It's worth noting that one customer mentioned paying nearly £4k for a sofa. The company is known for its excellent customer service and high-quality products. However, there have been instances of damaged sofas and missed deadlines. Overall, the company has received positive reviews for its products and services.

"Darlingsofchelsea.co.uk" is known for its excellent customer service and high-quality products. The company offers a range of home and garden furniture, with a particular focus on sofas. Customers have praised the quality and comfort of the products, with many highlighting the bed settee as a standout item. The company also offers a bespoke service, allowing customers to adapt pieces to their specific requirements. However, some customers have reported issues with delivery times and communication. Despite these issues, the overall customer experience is rated as excellent.

The website darlingsofchelsea.co.uk offers multiple payment methods. When ordering in-store, customers can choose their preferred method of payment from different options, including cheques or credit card payments. Once the payment is processed, customers receive a copy of their order, which also serves as a receipt.

The website also provides an Interest Free Finance option for orders over £1000. This finance option allows customers to spread out the cost of their furniture over 6, 10, 18, 24, or 30 months, paying a deposit of just 10% upfront. The minimum finance amount after deposit is £900 and above. The finance agreements are provided by Novuna Personal Finance, a division of Novuna Capital (UK) PLC, Authorised and Regulated by the Financial Conduct Authority. Customers can apply for finance online, and once they've chosen the products they'd like to purchase, they simply select the 'pay by finance option' which will automatically calculate their deposit. After completing the purchase, paying the deposit only, they will be redirected to the finance application form which they can complete online and submit, for an instant decision.

The return policy of darlingsofchelsea.co.uk states that it is the customer's responsibility to return the order. Customers should contact the company within 14 days of receiving their order to inform them of the intention to return the goods. The returned items need to have their original product and fire retardant tags and, where possible, original wrapping. The goods should be returned to Darlings of Chelsea, Station Road West, Ash Vale, GU12 5QD. Please note that there's a charge to return the sofa of 20% of the value of each item returned.

As for the shipping policy, the website does not provide specific details. However, it is mentioned that customers can order from Darlings of Chelsea and collect their goods from a store to save on the delivery fee. The company also mentions the possibility of storing goods for customers. For more detailed information, it is recommended to contact the company directly.